Defective Product and Returns Due to Our Error
You may return defective items, items damaged at the time of receipt, and incorrect items received without penalty. Your return shipping charges will be waived. When we receive your return, we inspect the item and provide a replacement or issue a refund. If the product is not defective, return shipping fees will apply and/or a partial refund may be issued.
Products Returned After 30 days
Because products devalue over time, we offer partial refunds for items returned over 30 days after delivery We may reduce the refund based on the condition of the merchandise We may also deduct the original and return shipping charges from your refund If we send you a replacement item, we must receive the original item at our warehouse within 30 days your return initiation. Otherwise, we will charge you full price for the replacement item
Our goal is to offer you the best shipping options, no matter where you live ship to hundreds of customers across the world! We strive for fast and accurate delivery. The time frame for order delivery is divided into three parts:
• Processing time: Order verification, tailoring, quality check and packaging. All orders are packaged and processed within 2–4 business days.
• Shipping time: Once the verification process is complete your order will ship the next business day.
• Delivery time: This is depended solely on the shipping method chosen by the you at the time or purchase. Our orders ship USPS post, domestic and international. Estimated times are given at checkout.
We take your privacy very serious! We collect your entered information for payment process, delivery and order notifications. We NEVER sell your information to anyone!
When you visit Elegy Records or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Elegy Records or the respected band in question
Elegy Records and its associates attempt to be as accurate as possible. However, Elegy Records does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Elegy Records itself is not as described, your sole remedy is to return it in unused condition.
By visiting Elegy Records, you agree that the laws of the state of New Jersey, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Elegy Records or its associates.
Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Elegy Records. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.